Contact Us


As a customer you are important to us, and we would like to hear what you think. Whether you would like us to answer a question, offer shopping advice, or simply respond to a comment or suggestion, we are here to help you.

If you require help please select one of the categories below that best describes your enquiry. This allows us to make sure your enquiry goes to the correct department.


Outstanding Orders

If you have an enquiry regarding an outstanding order, simply complete your details along with your Order Number and details of your query.

Click here to complete a query form



Received Orders

If you have an enquiry concerning unwanted, incomplete or faulty goods that you have received or if part of your order is missing, simply complete your details along with your Order Number and details of your query.

Click here to complete a query form



Returned Goods

If you have an enquiry concerning goods you have returned to us, simply complete your details along with your Order Number and details of your query. Please Note: Returned goods can take up to 14 days to appear on your account. If after 14 days returns do not appear on your account, please email us with your order details.

Click here to complete a query form



Our Products

If you have an enquiry concerning our product range or special offers, simply complete your details along with your Order Number and details of your query.

Click here to complete a query form



Problems with our Website:

If you have had any problems with our website, or comments to help us improve it, simply complete your details along with your Order Number and details of your query. To help us help you, please include as many details as possible such as: account number, browser and version, website effected and version.

Click here to complete a query form



Comments on our Service:

If you have any comments relating to the service you have received throughout the ordering process or delivery, simply complete your details along with your Order Number and details of your query.

Click here to complete a query form


You can also write to us at the address below:

Barratts Customer Services
Stylo House
Harrogate Road
Bradford
West Yorkshire
BD10 0NW

Information

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